T TEVIANA. The Effect of Responsiveness and Location on Customer Satisfaction on Service Users of Yevame Laundry Medan. Outline Journal of Management and Accounting, [S. l.], v. 1, n. 2, p. 88–96, 2022. DOI: 10.61730/ojma.v1i2.73. Disponível em: https://journal.outlinepublisher.com/index.php/OJMA/article/view/73. Acesso em: 4 oct. 2025.