IHDINA GUSTINA; DEDY LAZUARDI; ZULKARNAIN SIREGAR. Analysis of Service Quality and Customer Satisfaction on Customer Loyalty. Outline Journal of Management and Accounting, [S. l.], v. 2, n. 1, p. 8–15, 2023. DOI: 10.61730/ojma.v2i1.129. Disponível em: https://journal.outlinepublisher.com/index.php/OJMA/article/view/129. Acesso em: 4 oct. 2025.